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Effectiveness and utilisation of TraceTogether

2nd Nov 2020

Name and Constituency of Member of Parliament
Mr Yip Hong Weng
MP for Yio Chu Kang

Question No. 201

To ask the Minister of Health (a) to date, how many COVID-19 infection cases have been successfully tracked from the TraceTogether tokens; (b) how does the Government track the actual utilisation rate of issued TraceTogether tokens; and (c) whether there are plans to integrate the SafeEntry feature into TraceTogether tokens. 

Written Reply

1.     TraceTogether has helped to identify about 25,000 close contacts of COVID-19 cases so far, of which 160 were eventually tested positive COVID-19 cases. It has enabled the early identification and isolation of cases, faster than would have been possible with manual tracing. 

2.     We started the community distribution of TraceTogether tokens on 14 Sep. As at 29 Oct, 562,000 residents have collected their tokens. In addition, about 2.7 million have downloaded the TraceTogether app1, which serves the same function as the token. 

3.     The effectiveness of TraceTogether increases as more users come onboard. We therefore encourage more Singaporeans to join the TraceTogether programme either by downloading the app or collecting and wearing the token. We have also introduced TraceTogether-only SafeEntry for selected higher-risk settings, and will extend this to more venues such as malls, F&B outlets, and workplaces towards the end of December.

4.     We have started to integrate the SafeEntry feature into the TraceTogether Tokens. The QR code on the back of the TraceTogether Token may be used for SafeEntry check-ins. This QR Code can be scanned in lieu of the NRIC for entry into a SafeEntry venue. We will continue to study deeper integration of the two systems, in order to minimise public inconvenience even as we shore up our digital tracing capability so as to open up our economy and resume activities safely. 

1Those who have downloaded TT app may have also collected TT tokens.

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